&t North Country Consulting

Friday, November 14, 2008

Obama and Social Networking, Part II

Today's LA Times has an article about the internal discussions with regard to the future of the Obama network of names. Should it be merged into the Democratic National Committee or stand alone?

Meanwhile, over at the Washington Post, an article on Monday addressed a similar issue: how (and if) to merge the list into a governing entity.

There are lots of issues here, but the underlying one is as old as the hills: is the old-fashioned way (parties and mailing lists) the way to go, with this new-fangled Web and social networking just another way to conduct business as usual, or is the the old-fashioned way on the way out. (Bias in description is intentional.)

Tuesday, November 11, 2008

Plattsburgh Federal Building

As the Press-Republican reported on October 27, the North Country Cultural Center for the Arts (NCCCA) has applied to be given the Federal Building in Plattsburgh to use as an arts center. Meanwhile, the City of Plattsburgh is hoping to obtain the building possibly for retail space so that the building will be returned to the tax rolls.

The decision rests with the federal General Services Administration (GSA). According to a specialist there, "GSA encourages the competing parties to work together to arrive at a mutually agreeable solution. In the event that is not possible, the GSA has the responsibility to determine which public re-use would be the highest and best use of the property."

So what's going on? Are the city and NCCCA working together? Is a combined plan about to emerge to revitalize downtown and make everyone happy? No news is not necessarily good news.

It may be time for individuals to get involved and to demand that a positive plan be developed for this cornerstone of our downtown area. Here's one suggestion, based on a variety of similar situations.

A mixed-use building that includes public and private entities along with taxable and non-taxable organizations can provide a stable anchor for a community. Precisely because it contains multiple organizations and types of uses, it is less vulnerable to weaknesses in one sector or another than a single-use building. What might such a mixed-use plan for the Federal Building look like? It might consist of four components.

1. Certainly an arts component would be useful. If properly planned and managed, it can not only serve the immediate community but also attract cultural tourists to the city. NCCCA could help in this component.

2. The mayor has suggested that retail uses might be appropriate, and they are. Those portions of the building would be taxable, helping the city with its financial difficulties. Some of those retail uses might be specifically tied to the arts component. For example, there is no reason why an art gallery or shop should be a tax-exempt entity. We have seen in many communities that privately-owned for-profit art galleries can be a key component both of downtown revitalization as well as a pillar of an arts community. The city has a good track record in this area.

3. Many communities have succeeded with business incubators that provide office space to small companies along with shared facilities such as meeting rooms and business development training. There could be a focus on arts-related companies (although not an exclusive one). Typically, small for-profit businesses provide resources for arts organization in areas from rehearsal space to services such as graphics, framing, metal casting, and traditional business services such as accounting. The many cultural and historic sites in the North Country need other support services, and they, too, could find a home here. Few small museums can afford to properly conserve its valuable and fragile collections--particularly those of paper and fabric. A conservation business could find a home in the Federal Building. Business incubators help businesses start out and grow; they may receive tax abatements, but the goal is to move them up to full tax-paying status as soon as possible.

4. Finally, the upper floors might provide a residential use--possibly even a small boutique hotel.


A plan such as this would require imaginative structuring of the building both in its physical configuration as well in its ownership and management. A community-wide discussion might be a good place to start to develop a serious and useful plan (the one presented here is just an example of the sort of thing that could be done).

Wednesday, November 5, 2008

Obama and the Internet in Transition

What a welcome relief! Unlike recent elections, we had a definitive result by 11 PM Eastern time. A historic victory for those of us who are morning people.

We saw how technology can be used to make small efforts by many people work together. Whether it was raising a significant campaign treasury in many small donations (although a large part of campaign contributions came in traditional, large amounts), or in the technology and imagination that made virtual phone banks possible, we saw a new way of using technology.

Here's an example: an email message received from the Obama campaign at 8:13 PM on election night in the east:
Polls may have closed on the east coast, but we need your help to get out the vote in the west! We know how hard you've been working, but please help us for just two more hours. We know we can win Colorado, Nevada, and New Mexico with your help!

Pick a state and get started now:

Colorado: http://my.barackobama.com/callco

Nevada: http://my.barackobama.com/callnv

New Mexico: http://my.barackobama.com/callnm

Thanks for all you do.

Judith


This wasn't a spur-of-the-moment email; it was built on months and months of imaginative work developing a technology infrastructure that made this and other messages (not to mention the victory!) possible.

This morning, there's an intriguing piece in a Washington Post article.

The transition team is exploring new approaches to communications that could undercut West Wing traditions such as the daily briefings to reporters, including making more announcements over the Internet to ensure that information reaches not only journalists but the millions of individuals who enlisted in Obama's campaign and consider themselves invested in his presidency.


Using the basic principles and technologies as a leadership tool would be an idea as powerful as FDR's Fireside Chats. We have seen how the Internet can be used to motivate and lead a wide swath of people. But if the transition team is truly worrying about trying to "ensure that information reaches not only journalists but the millions of individuals who enlisted in Obama's campaign and consider themselves invested in his presidency," we've got a problem. The transition team must be worrying not about reaching the campaign enlistees, but instead about reaching the public.

It would be possible to take the principles and ideas behind the campaign technology and apply them to a new leadership tool for the president--any president of any party. In addition to the temptation to blur campaigns and governance ("Let's see, which email account do I use for this message?"), the Obama transition team and administration will need to resist the temptation to take part of the massive campaign technology to use in public leadership, leaving the public version a pale imitation of the campaign technology.

Both efforts must be allowed to flourish--but separately. The innovations made in a governance model will be available to everyone, and those made on the campaign side, will be private, as they are now (although most people can easily figure out how things are designed). But neither should be better than the other.

This will be a great challenge. On the one side, the existing campaign may be hesitant to seed a public effort with their technology experiences; on the other side, it is likely that the Obama administration will be accused of using public money to build an even bigger campaign system. But if these challenges can be met (and they should be), we can begin to use our new technological tools as simply and with as much innovation as FDR did with his Fireside Chats.

Thursday, October 16, 2008

The Bento Book

The Bento Book is now in stock at Amazon and other retailers (online and real). It covers the latest features in Bento 2 (released just last Tuesday). There's also a Web site with some Bento Quickies being uploaded in the next day or two. Stop by and leave a note on the Web site or the book's Facebook Page.

This was a great book to write--Bento is a fantastic tool. And Bento 2 is a wonderful set of new features that actually make it even easier to use. (Sometimes, "feature creep" starts to add features as well as complications.)

(Bento is only for Mac OS X Leopard. It's built by FileMaker, a subsidiary of Apple.)

Friday, October 10, 2008

Roundtable, Monday 10/13, 11 AM

On Monday, we'll be talking about the economy (what else?) and some of the ways in which you can use technology to help muddle through.

HB Studio at Library for the Performing Arts

There's more to life than technology. With one of my other hats on, I'm on the board of HB Studio. The New York Public Library for the Performing Arts (Lincoln Center) is doing a series of programs on us this fall.

I'll be moderating the panel on HB Studio: The Early Years on Saturday November 8, 3 PM. Panelists are Ed Morehouse, Anne Jackson and Eli Wallach, and Mary Anthony. First-come/first-served for seats, and they're free.

Behind the Sarah Palin Poll

Very interesting article about what happened with the Sarah Palin poll on the PBS Web site. It also describes the techniques used to make online polls a little more secure--and why they're used.